What if I want to give an Authority To Leave (ATL) for my delivery to my doorstep/security guard/concierge?

We are not able to accommodate any requests for ATL less than 24 hours from your scheduled delivery or if you have any fresh or frozen items in your order. For requests that meet this criteria, you can send an email to help@redmart.com or call us at 6261 3456 to give an Authority To Leave (ATL) at your doorstep/security guard/ concierge.

Please note that this ATL means a transfer responsibility for the goods to you or your authorized personnel. RedMart will not be liable for missing items after the responsibility has been transferred.

Do you need further assistance?

Get in touch with us at our Customer Support

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