How are my food items stored and delivered?

When it comes to your food, our top priority is ensuring your health and safety, and we work hard to ensure that you get the freshest food in the safest manner possible. We store and transport products in accordance with market standards and regulations such as AVA requirements to ensure food safety. We carefully control the conditions in which your products are stored and transported, from the moment they are delivered to us to the time you receive them at your doorstep. Fresh items stay chilled and frozen items remain frozen.

In order to ensure food safety, we may separate your items into different plastic bags to avoid cross-contamination. Please visit this article to find out more about our plastic bag usage policy.

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