One or more of the products I ordered did not arrive. What should I do?

We’re sorry! We strive to inform you beforehand if an item you have ordered becomes unavailable before we deliver your order to you.

Rest assured that you will not be charged for products that you did not receive. Please check your final invoice that will be emailed to you within 3 hours of your delivery confirmation to ensure that it has not been included in your total charge. However, if your final invoice reflects that you have been charged for the missing item(s), please contact Customer Service at 6261 3456 or help@redmart.com. You will either receive a refund on your original method of payment or a RedMart credit for a future purchase.

Do you need further assistance?

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