Can I change my delivery address and phone number for an existing order?

Please note that you are unable to change the delivery address or phone number of an order once it has been placed.

If you have already placed the order and it has not been shipped out yet, please proceed to cancel the order and place a new order with the correct details. To change your delivery details for future orders, please proceed to your Address Book.

Our customer service representatives are also unable to change the delivery address and phone number once the order is being processed. If possible, please cancel the order immediately.

Do you need further assistance?

Get in touch with us at our Customer Support

Powered by Zendesk