What are general terms and conditions for RedMart vouchers on Lazada website?

The following terms and conditions (T&Cs) apply to your use and redemption of promotional voucher codes distributed by Lazada:

  • RedMart voucher codes are valid for redemption only on Lazada website or mobile application.
  • To use the voucher codes, they must be entered at the checkout page.
  • Voucher codes are to be used for a one time purchase only. Please check your cart to ensure the voucher code is applied and review your order carefully before checkout. 
  • Unless stated otherwise, voucher codes are valid for 30 days or less. You will be able to see the validity and terms of the voucher codes at My Account > Vouchers.
  • RedMart reserves the right to cancel or modify orders, or revoke the use of voucher codes, where vouchers are used in the following circumstances:
    • suspicious or fraudulent voucher use;
    • voucher abuse, including vouchers, redeemed using multiple accounts or multiple checkouts associated with the same customer or group of customers; and/or 
    • vouchers used in bad faith (including resold vouchers, or use of vouchers on orders made and intended for resale).
  • Unless otherwise stated, vouchers or other promotional discounts are not valid in conjunction with other tactical promotions or discounts, with the exception of pre-discounted products on RedMart
  • Additional terms and conditions may be specified in relation to specific voucher codes ( for example, duration, discount amount and products covered). and will govern the use and redemption of those vouchers in addition to these terms. 
  • For partial cancellation or item refunds, RedMart vouchers will not be refunded. 
  • Discounts, vouchers are not exchangeable for cash, kind or other goods and services. 
  • Voucher codes cannot be used on the purchase of Stage 1 Infant Milk Formula on RedMart due to guidelines from the National Health Promotion Board.

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